Authentic Appreciation

This Week’s Recipients: Charmaine Valdes, Danielle M. Christie, Veronik Alarie, Stephen “Bull” Warwick, and Maria Zygmanska

Wanted to share the below appreciation from a customer with regards Charmaine, Danielle and Veronik.  I know I appreciate all they do and it’s great to know that customers do too! ~ Jocelyn

I just wanted to pass on some kind words on Charmaine and your entire customer service team in general.  Given how many orders we push through you guys I am amazed at how rarely any errors occur and I attribute much of that to Charmaine’s diligence and professionalism.  Also, when the inevitable errors do occur, I am always amazed at how quickly Danielle and Veronik have had them fixed.  It really is among the best customer service I have received from a supplier and that definitely says something about you as a manager.  You have put together a skilled and motivated team and as a client I just wanted to let you know what an awesome job they are doing.  Thank you!

~ Patrick from Shirtpunch

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I would like send a HUGE thank-you to Bull!  He took time on his way home (on the Friday of the long weekend no less!) to drop a package off to a customer and pick-up the one he received incorrectly.  That is GREAT customer service and going beyond the call of duty!

Thank-you for being AWESOME Bull!

~ Jocelyn

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I would like to authentically appreciate Maria Zygmanska. She always goes over and above: staying late, training the new people on how to do the counts, and doing second counts herself as well as reconciling the Cycle Counts on the afternoon shift.  It can be an odious job and we always compare notes when she comes in to work.  She always has a pleasant disposition and is a joy to work with.

~Anna Oddell