At SanMar Canada, part of our mission is to provide superior service, but what does that mean? In 5 words or less, tell us below what superior customer service is.
A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. ~ Mahatma Gandhi
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Comments (1)
Lorena Gordonsays:
November 9, 2017 at 11:40 amGood customer service is about meeting the customers needs. Superior customer service is about going above and beyond to surpass the customers expectations! Our customers define us and are the reason we are here everyday. Take the opportunity to become involved, be empathetic and learn how to say yes even when you are saying no… Love what you do. It shows!