How do you stay safe in extreme winter conditions?

Take immediate precautions if you hear these words on the news: Winter Storm WARNING: Life-threatening, severe winter conditions have begun or will begin within 24 hours. Blizzard WARNING: Sustained winds…

Authentic Appreciation

This week’s recipient: Elaine Johnson I would like to nominate Elaine Johnson as she is always so helpful and courteous when I call to ask for information…I can always count…

To Be More Creative, Schedule Your Breaks.

Imagine that on a Friday afternoon, before leaving work to start your weekend, you are asked to solve two problems that require creative thinking. Do you: Spend the first half…

Is there a difference between customer service and kindness?

This story about a McDonald’s employee in Chicago asks that very question. She watched as an elderly man in a wheelchair approach a cashier. “The man politely tried to ask…

Drop, Cover and Hold On; It’s time for the Annual SHAKE OUT!

It’s no secret that we will eventually have to deal with an earthquake, so take a minute to remind yourself how to stay safe when it hits.   DROP where…

We’re giving out FREE Flu shots

Flu Shots save thousands of lives every year. You may be healthy enough to fight off a severe flu, but some of those around you may not be, so protect…