No complicated customer service techniques, just a desire to help a customer.

When a teenager preparing for his first job interview walked into Target for a tie, he probably never thought he would be part of a viral customer service story!

A shopper named Audrey was walking through the store, when she saw an older Target employee helping a young man learn to tie a tie.

The young man had come in for a clip-on tie, which Target does not sell, so a Target employee called over her fellow employee, Dennis Roberts, who showed the teen how to tie the tie.

Audrey witnessed this exchange and then saw Dennis showing the teen how to field interview questions and how to shake hands.

She was blown away by the incredible act of service, and posted the encounter to Facebook with this comment:

In Target at Triangle Town Center. A kid came in looking for a clip-on tie for a job interview this afternoon. The store only had regular ties, so this awesome Target team member took the time to help the nervous teen put on his new tie, tuck in his shirt and then showed him how to give a proper handshake and tackle a few tough interview questions! As the kid exited the store, a bunch of supportive Target team members cheered him on! THIS is true customer service – Right on the mark, Target!!

The post subsequently got thousands of likes and was picked up by the media, causing it to go viral.

There were no complicated customer service techniques at work here, just a desire to help a customer in need and to put forth that extra effort to make a customer’s life better.

By the way, the kid got the job — at a local Chik-Fil-A — I’m guessing he’ll fit right in.