Authentic Appreciation – Rupy Aujla & Graeme McDougall

“I was out of the office working a trade show in Kelowna last week. That being said, our customers were still emailing me with quote requests and questions about products. I had forwarded my emails to Rupy to look after. In her “rupyesque” fashion, she looked after all our customers. How fortunate for me, that I do not have to worry or look at my phone every 5 minutes and forward emails to Rupy. I was able to focus on customers in front of me. Thanks for always supporting me, Rupy, each and every day. I so appreciate you.” – Charlotte

“Ileana and I would like send an appreciation to Graeme. We were up at a tradeshow together and of course, my car was loaded with all the good things that you need to set up for a trade show. Ileana lives about 1 ½ hours from the office. It did not make sense for her to pick up her car and drive in, help me unload all the products and then drive back… those 3 hours could be spent working with customers. We called Graeme the day before and asked if he would be in the office on Friday to see if he would help me unload the car. As we all know Graeme, the answer was yes. The answer is always yes. We so appreciate “his brawn” but especially his thoughtfulness. Graeme, we thank you immensely.” – Charlotte and Ileana.