Authentic Appreciation – Maria Espinosa

Superior customer service creates loyal customers who are willing to refer a business to others. Friendly, fast, and efficient customer service is the key to developing a positive customer experience.

Bill Forrest from the Winnipeg-based company, Proforma TouchStone, got in touch after he received top-quality customer service from our Pick-Up Counter Attendant in Mississauga, Maria Espinosa.

An Authentic Appreciation for Maria was confirmed after Bill got in touch with us to share this glowing review of his recent experience with SanMar Canada:

“I ran into a challenge with an order that we placed yesterday – we were short one polo shirt in our count. I can’t say enough about how one of your reps helped us out.” 

“Maria Espinosa is was truly delightful and most helpful in assisting with getting our needs met. Nice to deal with somebody that gets the customer service thing.”

Can you think of someone who makes your workday easier? Or someone who is always helping out?

You can nominate them for an Authentic Appreciation and we’ll post it on The Stitch/Internal Facebook.

Please email authenticappreciation@sanmarcanada.com to celebrate your colleagues.