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Authentic Appreciation

This weeks’ recipients: Cristian Sanchez, Jason Kikot and Deidre-Ann

I would like to nominate Cristian and Jason for doing such an awesome job cleaning up the Hi Bay isles. It makes my job and I’m sure everyone else who works in the Hi bay area.  It’s really hard work and it is much appreciated. Thank you!

~ Anna Oddell

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I would like to take the time to thank Deidre-Ann for going above and beyond and a critical rush order today for one our customers.  There was an error on the customer’s order that was already a rush order that they had pick up in the early afternoon and they were on a very tight deadline.  We had to do a same day rush order for them with only have ½ hour left in the day, and not only did Deidre-Ann get the order out for the customer she picked and checked it herself but she also took the time to call the customer back and apologize for the error on our part and reassured them the replacement was on its way.

Her getting the replacement out in such a timely manner was impressive, but her dedication to top notch customer service by calling the customer was above and beyond on her part.  Thank-you so much Deidre-Ann in upholding the excellent customer service we strive for each and every day.

~ Tammy Midttun

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